Organisation: A regional insurance company

Client Case 08

Organisation: A regional insurance company

Summary: Strategy Implementation

Description of service provided:

  • Developed a strategy execution framework;
  • Clarified and translated the strategy into actionable objectives;
  • Ensured leadership consensus on the strategic priorities;
  • Facilitated ideas generation and prioritisation of initiatives to identify the critical few to be implemented;
  • Developed accountability model and appointed change leaders for the key strategic initiatives;
  • Developed a Change Management plan including communication and engagement activities across multiple audiences;
  • Worked with a marketing agency to develop communication tools and intranet to encourage greater organisational engagement with the strategy;
  • Facilitated engagement and mobilisation events to build awareness for the change;
  • Set up the programme management office – structure, framework and process; and trained the project managers;
  • Audited master plans, and supported the leaders through approval stage and resource allocation process;
  • Facilitated Plan-Do-Review sessions with implementation team;
  • Facilitated several conflict resolution sessions;
  • Set up a mechanism to track, monitor and measure the change and benefits realised.