Description of service provided:

• Development of the organisation’s long term strategy with supporting medium term action plan for a five period 2010-2015;
• Development of an integrated execution framework (with roadmap for each strategic objective, accountability model and targets) linked with operational dashboards;
• Alignment and transparency of cause and effect linkages between strategic and operational objectives;
• Coaching and mentoring to support Executives and teams to cascade the strategy to individual level;
• Identification of gaps in the Operational and HR process particularly in relation to organisation readiness to implement the strategy;
• Development of business improvement solutions to form part of the portfolio of initiatives;
• Development of implementation roadmap for the strategic initiatives, and coaching support for the implementation team over the course of the first year of implementation;
• Facilitation of a number of conflict resolution sessions within the leadership team;
• Development of the communication programme to build strategic awareness internally and externally with stakeholders.